Supply
pylones-newzealand.com will endeavour to dispatch all orders within 48 hours.
However if an item is out of stock a representative from pylones-newzealand.com will contact you to discuss an anticipated dispatch time or an alternative.

Delivery
pylones-newzealand.com will endeavour to deliver your order within the times stipulated in the "Delivery Information". However, pylones-newzealand.com will not be liable for orders that are delivered outside these times due to unforeseen circumstances.

Returns
All goods are returnable with no questions asked, providing they are returned in the original packaging and in an unused condition and within 10 working days. Sale items cannot be returned. Postage and packaging will not be refunded unless the products arrive damaged or faulty.

Display of Colours
All computer screens display colours slightly differently. The colours you see when you visit our website may differ slightly from the actual product colour.

Prices of Goods
All prices of goods contained in the pylones-newzealand.com website are based in New Zealand dollars and include Goods and Services Tax of 12.5%. Prices may change without notice.

Privacy
At pylones-newzealand.com your privacy is our priority. pylones-newzealand.com will not release any information about our customers to persons or entities outside our organisation. pylones-newzealand.com ensures that their website is hosted on a secure server and as such, all information gathered and stored about their customers are kept private, safe and secure.

International
pylones-newzealand.com welcomes your custom wherever you may reside in the world.

Gift Vouchers
Gift vouchers are available at pylones-newzealand.com. Simply enter the dollar value of the voucher you would like, along with the delivery address and the voucher will be posted out. Gift vouchers have a number that needs to be entered when redeeming. See 'Gift Vouchers'

Security
Shopping online with pylones-newzealand.com is as safe, if not safer, than shopping in an actual store. pylones-newzealand.com in conjunction with DPS utilises industry standard SSL (secure socket layers) for your online security. Secure Socket Layers Web Server Encryption scrambles and encrypts information sent between your computer and our server. This ensures that your information can't be viewed, stolen or copied.

DPS have a dedicated and purpose built development and data centre, specially designed for payments processing. DPS have invested and continue to re-invest in state of the art, bank grade security and infrastructure. DPS are fully certified as Visa AIS and MasterCard SDP (PCI-DSS) compliant at processor level; using Ernst and Young Risk Management services for quarterly scans on systems and full onsite audits, annually.

All sensitive information is encrypted with the 3DES protocol, with Atalla Network Security Processors. For more information on these standards please go to http://www.visa-asia.com/secured or http://sdp.mastercardintl.com.

If however, you are uncomfortable ordering online you can call our customer service line on 0800-800-315 and place your order over the telephone.

Happy shopping and we look forward to hearing from you soon. Please contact us and we will gladly answer any questions you may have.